FACSys® Fax Messaging Gateway
Software Development Kit (SDK)
AFM & Web Services

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Introduction Object Model Tasks Samples & Programming Languages Packaging Troubleshooting FAQ Appendices

Troubleshooting

Tip: Before trouble shooting the AFM, it is usually easier to test the system using the FACSys Client.



The following check list will help isolate the problem:

 

Issue
Description
Operating System
Active Fax Messaging will not run on 16 bit operating systems. 32 bit Windows for both Intel x86 and DEC Alpha are supported.
Make sure the fxmsg32.dll and it's required files are installed and registered.
NT Security
Be sure that the user running the AFM can connect to the FACSys Server.
Internet Server
The web samples require Internet Information Server with Active Server Pages installed.

 

 

 
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