Routing a User's Received Faxes to Email

 back  top  next

header

To instruct Facsys to route a user's inbound faxes to an email Inbox, select the User profile, and go to the Properties. On the Routing tab, define the mail information.

 

If this is enabled and defined, Facsys will route the user's inbound faxes to the email account in addition to listing the faxes in the user's Facsys Desktop Inbox folder. The user's inbound faxes will be accessible as file attachments in email messages.

 

NOTE: the Enable inbound routing services option on the General tab must be selected.

 

In the Gateway field, define the email gateway through which Facsys will communicate. To select a Gateway from the list of defined Facsys gateways on the current fax server, click the Modify button. To clear the current Gateway name from the field, click the Clear button.

 

In the Attachment field, select the format into which the inbound fax files should be converted (none, TIF or DCX). Select an image format associated with an application to which the user has access. All faxes received by the user will be converted to the selected file format. The user must have the ability to "open" the attachment. The 'None' selection will exclude the attachment from the message.

 

In the Mail Address field, specify the mail address to which the user's inbound faxes should be sent. Use the syntax required by the mail gateway transport. Consider the following table:

 

Transport

Syntax

MS-Exchange

Standard X400/SMTP addresses or Exchange Alias names. Refer to your Facsys Fax Connector documentation for more information on address proxies.

SAP/R3

Refer to your Facsys SAP COMSERVER manual for SAP documentation.

SMTP/POP3

User's_Internet_Address

       

 

NOTES:

  • If the Mail Address field is left blank, Facsys will attempt to find the user's mailbox via the user's Facsys logon name and full name.
  • For information on defining e-mail gateways, see Configuring Gateway Services.

    •  

     

    Solgenia footer