Facsys Administrators can choose the types of Facsys Services that need to be logged. By selecting the specific service, using the drop-down box, the service logs can be sent to the Windows Event Viewer and/or the Facsys Log files.
Logging Options
- Send email notification to administrator when alerts or warning messages are generated by this server – Enabling this option causes the fax server to send an email message to the Facsys administrator when a Facsys alert threshold is reached or a warning message is posted to the Event Log. The notification message will be sent to the Facsys administrator's email address (as defined in the Facsys user profile).
- Enable output to this server's information log file – Enabling this option causes the fax server to post its activity information to the Fax Server Log file (~fxs log) located in the Facsys program directory on the fax server. This log file is useful for troubleshooting fax server routing and other issues.
Service Based Log Levels
Logfile: _____ Error _____ Warning _____ Information
EventLog: _____ Error _____ Warning _____ Information
Using this area, Facsys Administrators can determine the "level of logging" on the Facsys Server. This is especially beneficial in diagnosing and correcting a problem. Logfiles are stored in C:\Program Files\Facsys\Facsys Services\Logfiles (if Facsys is installed in the default location)
All logfile names start with ~fx.
- ~fxm is the Facsys Fax Manager Service
- ~fxr is the Facsys Fax Rendering Service
- ~fxs is the Facsys Fax Server Service
- ~fxg is the Facsys Fax Gateway Service
Next, the log names include the year, month and date of the log.
If the EventLogs are enabled, the logging will appear in the Windows Event Viewer in the Application Log.
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