Routing Faxes and Confirmations to a Printer

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To instruct Facsys to route a user's inbound faxes to an email Inbox, select the User Profile and go to the Properties. Next, go to the Routing tab. The printer information is defined here.

Printer Information

  • Print all received faxes to the following network print resource - enabling this option will cause Facsys to route all of a user's inbound faxes to the network printer in addition to listing the faxes in the user's Facsys Desktop Inbox folder.

    NOTEEnable inbound routing services option on the General tab must also be selected.

  • When defining the network Printer, use the UNC format in defining the path. The printer must be shared (ie. a specific printer - shared as printer3 - attached to the "Sales" server may be indicated by \\sales\printer3).

  • Printer - choose from LaserJet Compatible, Postscript Compatible, or Xerox Document Center.

  • Form - Choose from Letter, Legal, A4, Automatic Selection, or Auto Selection (US)

  • Tray - choose from Automatically Select, Tray 1, Tray 2, or Manual Tray 1

  • Print received faxes favoring quality for speed - if this option is enabled, faxes will be printed at a better quality.  If disabled, faxes will print at a faster rate.

  • Print fax confirmation on: ___ Success ___ Failure - fax confirmations for successful and failed faxes will be sent to the network print resource.

NOTES:

  • The Windows account associated with the Facsys Server service must have appropriate rights to print to the network print device.
  • If the printer is connected to a domain, the Windows account associated with the Facsys Server service must be defined as a domain user.
  • If the print queue resides on an Windows system, the queue must be shared.
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