Facsys users can attach document files to outbound faxes. Depending on the way in which Facsys is configured, the document files are rendered by the Facsys rendering services either at the fax server or at the user's client workstation .
Configuring Client-Based Rendering of Document Attachments
To render file attachments locally at a user's workstation, note the following:
- The user must have a Facsys Fax Printer installed on their workstation. The Facsys Desktop client setup program installs and configures the Facsys Fax Printer automatically.
- The user must enable the 'local rendering' option in their Facsys Desktop.
- The applications in which the document attachments were created must also be installed on the workstation.
Configuring Server-Based Rendering Using Facsys Rendering Services
To instruct Facsys to use the native application(s) to render document attachments at the fax server, note the following:
- Τhe Facsys Device Manager service must be associated with a Windows account that has local administrative privileges.
- Verify that the fax server's Facsys Document Printer is configured to print to the FXS: port. (The Facsys fax server setup program installs and configures the Facsys Document Printer automatically.)
- Install the applications associated with the document attachments on the fax server. (ie to render Word attachments, Microsoft Word must be installed on the fax server. Also, the application versions on the server must be the same as or greater than the versions used by the Facsys clients.
- Log onto the fax server with the Windows account that is associated with the Facsys Device Manager service, and open each native application and then close the application. This step is required to satisfy any initial program prompts that may display the first time an application is opened.
- From the Facsys Administrator program, display the server's properties and define the options on the Rendering tab.
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