Searching for Fax Messages

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The Messages in any folder of the Desktop Client in can be searched using a simple SQL query based on a number of Search Options against the following fields (wildcards * and ? are not accepted):

  • Message ID
  • From
  • To
  • Remote CSI
  • Device channel or port
  • OCR'd text if the text content has been stored in the SQL Database.

Move to the folder that is to be searched (ie. Inbox, Outbox, or Sent Items). By clicking on the Search Icon (green magnifying glass) on the toolbar, faxes can be searched based on various criteria.

 

Search Options:

  • Search all Messages – This option searches all messages in the selected folder regardless of date range (i.e. search ALL)
  • Filter by Date – If this radio button is checked then the Messages will be filtered by the Date range specified.

    For both of the above conditions:

    • Field From: This is the same as the View - Columns "From". For example this can be  the User/CSI (Call Subscriber Information) who sent or received the fax. The result will vary depending on whether the selected folder is the Inbox or the Sent Items folder.

    • Field To: This is the same as the View- Columns "To"  (i.e. Company Name , display name, fax number).

    • Field Message Id: Search based on the Message Id.

    • Field Remote CSI: This filed is not available in a "View Columns".  You can base this search on the CSID of the Remote fax machine or Server to locate Inbox messages sent from a particular sender.

    • Field Device: A Search based on the Channel or port number of the fax server's device.

    • Field Server: Select the Server. There can be multiple servers in a Facsys Server farm.

    • Field OCR'd text: Messages can be searched based on the OCR'd text provided the Ocr'd text is available on the server. (Two Switches in Administrator Server Properties. One for OCR text pages and one for Store 'IN' and/or 'Out' in the  Database.)

 

After the Search button is pressed, the list of faxes will be the faxes that satisfy the search criterion.

 

To clear this list of "filtered faxes", press the Clear Search (red magnifying glass) on the toolbar

 

 

 

 

 

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