When you route a fax to another FACSys user, the ownership of the fax changes. After you route a fax, the fax item is removed from your FACSys folder and the routed fax belongs to the user to whom it was sent.
NOTE: You cannot route a fax that has been received with errors.
To route a fax to another FACSys user:
1.
Place a checkmark in the box to the left of the fax you want to route.
2.
From the toolbar, select Route.
FACSys displays the Route Message(s) dialog box that lists all FACSys users on your current fax server farm. Place a check-mark next to the FACSys user(s) that you wish to route the fax to. Then click Route.